Make My Will Today is the trading name of Lighthouse Legacy Planning Ltd, company registration number 17190841. This privacy policy explains what personal information we collect through this website, why we collect it, and how we use it.
If you have any questions at any stage, please contact us.
Who we are
This website is operated by Lighthouse Legacy Planning Ltd, trading as Make My Will Today. Our registered office is New North Business Centre, 16 New North Parade, Huddersfield, HD1 5JP. Our main contact email is hello@makemywilltoday.co.uk and our telephone number is 0330 043 5922.
The information we collect
We only collect information that helps us run the website, respond to enquiries, and provide our services. Depending on how you use the site, that may include your name, email address, phone number, the details you send in our contact form, and information connected with a consultation booking.
We also collect limited technical information such as IP address, browser type, device information, and basic website usage data. Some of this is collected automatically through cookies and analytics tools, subject to your consent choices where required.
How we use your information
We use personal information to reply to enquiries, arrange and manage consultations, improve the website, keep records of communications, and operate our estate planning services, including information about Wills, Lasting Powers of Attorney, and Trusts.
Our legal basis for using this information will usually be one or more of the following, taking steps at your request before entering into a contract, performing a contract with you, complying with a legal obligation, or pursuing our legitimate interests in running and improving the business responsibly.
Booking, enquiries, and client communications
If you send us a message through the website, the information you enter is sent to us so we can respond. If you book a consultation, your details may be used within our booking journey and internal systems so we can arrange and manage your appointment properly.
Please do not send sensitive confidential information through a general website form unless we have asked for it. If we need documents or detailed personal information from you, we will tell you the safest way to provide them.
Cookies, consent, and analytics
This website uses cookies and consent tools to make the site work properly and to understand how people use it. At the time this policy was last updated, that includes WordPress cookies, CookieYes, the WordPress Consent API, and Google Site Kit.
We also use Google technologies, including Google Tag Manager and Google Analytics, to understand website traffic and performance. These tools help us see which pages are useful, where people arrive from, and how the site can be improved. Where consent is required, these tools should only activate according to your cookie choices.
You can manage your cookie preferences through the cookie banner or the controls made available on the site. Blocking some cookies may affect how parts of the website work.
Third parties and external services
We may use carefully chosen third-party providers to help run the website and deliver services. Based on the current site setup, this includes providers connected with website hosting, cookie consent, analytics, spam protection, and consultation booking.
- Fly.io, which is used to host the website infrastructure.
- Google Site Kit, Google Tag Manager, and Google Analytics, which help us measure website performance and usage.
- CookieYes and the WordPress Consent API, which help manage cookie consent choices.
- Akismet, which may be used to help filter spam from website submissions if those features are enabled.
Some of these providers may process information outside the UK. Where that happens, we expect appropriate safeguards to be in place.
How long we keep information
We keep personal information for no longer than necessary. How long that is depends on what the information is for, whether you became a client, and whether we need to retain records for legal, regulatory, tax, accounting, or security reasons.
Routine website enquiries and analytics data are generally kept only for as long as there is a sensible business need. Client records may be kept indefinitely because estate planning documents can remain relevant for many years, and keeping a reliable record can help us preserve context, support your stated wishes, and respond properly if questions or claims arise later.
Your rights
You may have the right to ask for access to your personal information, request correction of inaccurate information, ask for deletion in some circumstances, object to certain uses, request restriction, or ask for a copy of information you have provided to us. These rights are not absolute, but we will take any genuine request seriously.
If you want to make a privacy-related request, please contact us. If you are unhappy with how we handle your data, you may also have the right to complain to the Information Commissioner’s Office.
Links to other websites
This website may include links to third-party websites. Those websites have their own terms and privacy policies, and we are not responsible for how they operate once you leave our site.
Updates to this policy
We may update this privacy policy from time to time if the website, our services, or the law changes. The latest version will always be published on this page.